Help Center
Need help signing into Phreesia?

Signing into Phreesia:

  1. Enter your username into the Username field.
  2. Click Next – the password field will appear if you are not an SSO user.

    For SSO users, you will be redirected to your IDP for login.

  3. Enter your password into the Password field.
  4. Click Sign in - You will be directed to the Phreesia home page.

Signing in for the first time:

  1. Enter your username into the Username field.
  2. Click Next – the password field will appear.
  3. Add your temporary password into the Password field.

    Contact your organization's Phreesia Administrator if you have not received or have forgotten your username and temporary password.

  4. Click Sign in - you will be directed to the Password Change page.
  5. Your Username is entered for you.
  6. Think of a Password that you will remember, but is difficult for others to guess. Enter the password into the Create New Password and Confirm New Password fields.

    NOTE: Your practice may have a policy in place that requires you to create a password that meets certain conditions such as minimum length or including special characters. Make sure your password meets the criteria displayed in the yellow box between Username and Create New Password.

  7. Click Sign in - You will be directed to the Phreesia home page.

If you forget your password:

  1. Click on the Reset Password link - you will be directed to the Reset Password page.
  2. Enter your username into the Username field and the security code into the Security Code field.
  3. Click Reset.
  4. You will receive an e-mail asking you to create a New Password. Click on the link - you will be re-directed to the Password Change page.

    If we do not have an email address for your user, we will not be able to reset your password. Please contact your organization's Phreesia Administrator to reset your password.

  5. On the Password Change page, your Username is entered for you.
  6. Think of a new Password that you will remember, but is difficult for others to guess. Enter the password into the Create New Password and Confirm New Password fields.

    NOTE: Your practice may have a policy in place that requires you to create a password that meets certain conditions such as minimum length or including special characters. Make sure your password meets the criteria displayed in the yellow box between Username and Create New Password.

  7. Click Sign in - You will be directed to the Phreesia home page.

If you forget your username:

If you forget your Username, you will need to contact your organization's Phreesia Administrator.